Rujukan Laman

Terms That Govern Your cm99net Account

These terms set out the rules that apply when you open and use your cm99net account — covering how deposits clear, how withdrawals are processed, what we expect…

Account EligibilityDeposit & Withdrawal RulesTouch 'n Go, GrabPay, Boost dan FPXAccount SecurityGoverning Law

Explore The Lobby Read FAQ

What These Terms Cover and How They Apply

cm99net Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on cm99net, you agree to these terms in full. They apply to every action you take on the platform — from your first deposit via Touch 'n Go, GrabPay, Boost dan FPX to placing a wager and requesting a withdrawal. We update

1
these terms when our operations or applicable law requires it; the version published on this page is always the current one. If you disagree with any part, you should stop using the account and contact our support team to close it. Eligibility depends on the laws
2
of your jurisdiction, and access is available only where local law permits. We reserve the right to suspend or terminate any account found to be in breach of these conditions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Our chat team handles terms queries around the clock. If a clause is unclear or you want to understand how a specific rule affects your account, start a chat and we will walk you through it.

Email Support

For written records of your query — useful when disputing a transaction or requesting an account change under these terms — email us and expect a response within one business day.

Help Centre

Our help centre holds plain-language explanations of the most common clauses, including how withdrawal verification works and what triggers an account review under our terms.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take the obligations set out in these terms seriously. Below is how we handle the key areas that matter most to you — from data retention to how you request a…

Data Handling

Your personal data is used only to operate your account, process payments and meet our legal obligations. We do not sell your data to third parties, and we store it on encrypted servers with access controls in place.

Cookie Policy

We use session and analytics cookies to keep your account logged in securely and to understand how the lobby is used. You can manage cookie preferences via your browser settings at any time.

Account Security

Your account is protected by password authentication and session-timeout controls. We strongly recommend a unique password and encourage you to log out on shared devices to prevent unauthorised access.

Retention Period

We keep your account records — transaction history, personal details and communications — for as long as your account is active and for a defined period after closure, as required by applicable law.

Requesting Changes

To update your registered details, request a data export or ask us to close your account, contact support via live chat or email. We process verified requests within five working days.

Disputes Under These Terms

If you believe we have applied these terms incorrectly to your account, raise the matter with our support team first. Unresolved disputes are handled according to the governing law clause in your account agreement.

Common Questions About Our Terms

Here are answers to the questions we hear most often about how these terms work and what they mean for your account day to day.

Yes. These terms apply to every account regardless of how you access the platform — browser, mobile, or app. They cover your deposits, wagers, withdrawals and any communications you have with us.

We notify you of material changes before they take effect, either by email or by a notice in your account dashboard. Continued use of your account after that date means you accept the updated version.

Depending on the nature of the breach, we may suspend your account temporarily, withhold pending withdrawals pending investigation, or close the account permanently. We will inform you of the action taken and the reason.

Yes. All deposits and withdrawals — including those made via Touch 'n Go, GrabPay, Boost dan FPX — are subject to these terms. Payment-specific processing rules are detailed in the payments section of your account settings.

Your full transaction history is available in your account dashboard at any time. If you need a formal statement for a specific date range, contact our support team by email and we will generate one for you.

The governing law clause in your account agreement specifies the applicable jurisdiction. Access to cm99net is subject to local law, and these terms are available only where local law permits use of the platform.

Submit a data deletion request through our support team. We will verify your identity and process the request within five working days, subject to any retention obligations we hold under applicable law.

Terms That Govern Your cm99net Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Data, Security and Your Account Rights

Data Handling

Cookie Policy

Account Security

Retention Period

Requesting Changes

Disputes Under These Terms

Common Questions About Our Terms

01 Do these terms apply to all account types on cm99net?

02 Can cm99net change these terms without telling me?

03 What happens if I breach these terms?

04 Are Touch 'n Go and GrabPay deposits covered by these terms?

05 How do I access my transaction history under these terms?

06 What law governs these terms and where are disputes resolved?

07 How do I request deletion of my personal data?

Related Pages